Reinventing the university experience for 2020 and beyond

18 September 2020

This has been a year like no other for universities around the globe.

It saw most higher education institutions adopt a digital teaching model in response to the pandemic, and remote learning will remain a reality for many in September, the start of the new academic year (for most territories). But what has been the impact on students of this sudden reconfiguration – and what will be the long-term effects of rapid digital transformation?

At this one-day virtual event, we examine how Covid has reshaped the student experience – and how it will continue to do so for the short and long term. We will ask how universities are adapting to the ‘new normal’ and ensuring that students can continue to learn, exchange knowledge, socialise and become active members of their university communities. What improvements have been brought about from the shift online and what will be the impact for long term university strategy?


The forum will also feature the exclusive launch of the Wall Street Journal/Times Higher Education  US College Rankings 2021, which measure institutions’ student engagement, student outcomes and learning environments. Explore the metrics used to determine student success and judge institutions. Be the first to discover the results, and challenge its compilers about the methodology and its way forward.

Our speakers

Seeta Bhardwa
Student content editor
Bruno Botta
Sapienza University of Rome
Bridget Burns
Executive director
University Innovation Alliance
Wilma de Koning-Martens
Radboud University
Kostis Giannidis
Erasmus Student Network
Tomás Gómez-Acebo
Vice-president of students
University of Navarra
Frank Haber
EAIE Expert Community
Santiago Iñiguez de Onzoño
IE University
Morton Schapiro
President and professor
Northwestern University

Global partners

Featured articles

‘Thesis whisperer’ pans ‘grooming’ of ill-suited students for PhDs

High-performing students are “groomed” for PhDs by academics who recklessly assume that good marks equip people for doctoral studies, higher education’s self-proclaimed “thesis whisperer” has warned.

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Wednesday, August 5, 2020 at 1:02 am

Could the coronavirus demolish the student accommodation market?

The recent lockdowns highlighted the strains in student housing provision in several countries. As students puzzle over why their universities have so little power to extract refunds from private providers for unused accommodation, Anna McKie asks whether it is time for some rewiring of the system.

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Thursday, July 23, 2020 at 2:52 pm

National Student Survey 2020: satisfaction dips amid pandemic

The overall satisfaction of students with their university in the UK has dipped slightly following a year of “unprecedented challenges”, according to the latest results of the National Student Survey. But Office for Students says results are ‘remarkably positive’ for cohort of students affected by Covid-19 and industrial action.

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Wednesday, July 15, 2020 at 2:38 pm

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